Dynamic Decisions Podcast

Dynamic Customer Experience with Daniel Oberes, Strategy & Operations, SNAPPR.com
EPISODE 11 • SEASON 1 00:34:00
In this episode of the Dynamic Decisions podcast, Teasha Cable and Daniel Oberes explore the critical role of decision-making in business operations.
Drawing from his tech industry experience, Daniel emphasizes the need for collaboration, accountability, and clear success metrics to drive operational excellence.
- Operational Maturity & Vision: A well-defined vision of success fosters accountability, while understanding operational maturity helps set realistic expectations.
- Decision Frameworks: Tools like decision trees streamline choices, especially when information is limited.
- Metrics & Operating Rhythms: Data-driven metrics guide decisions, and structured operating rhythms ensure consistency.
- Culture & Trust: Encouraging collaboration over escalation and building trust improves team communication and decision quality.
- Leadership Mindset: Emerging leaders should prioritize empathy, creativity, and collaborative decision-making for enduring operations.
All audio, artwork, episode descriptions and notes are property of CModel, for Dynamic Decisions Podcast, and published with permission by ALIVE Podcast Network.