Dynamic Decisions Podcast

Dynamic Customer Experience with Daniel Oberes, Strategy & Operations, SNAPPR.com
EPISODE 11 • SEASON 1 00:34:00

In this episode of the Dynamic Decisions podcast, Teasha Cable and Daniel Oberes explore the critical role of decision-making in business operations.

Drawing from his tech industry experience, Daniel emphasizes the need for collaboration, accountability, and clear success metrics to drive operational excellence.

  • Operational Maturity & Vision: A well-defined vision of success fosters accountability, while understanding operational maturity helps set realistic expectations.
  • Decision Frameworks: Tools like decision trees streamline choices, especially when information is limited.
  • Metrics & Operating Rhythms: Data-driven metrics guide decisions, and structured operating rhythms ensure consistency.
  • Culture & Trust: Encouraging collaboration over escalation and building trust improves team communication and decision quality.
  • Leadership Mindset: Emerging leaders should prioritize empathy, creativity, and collaborative decision-making for enduring operations.
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